# Unlock Your Career Growth with PT Telmark Integrasi Indonesia
Navigating the modern corporate landscape requires organizations to constantly streamline their operations and delegate non-core tasks to trusted specialists. Since its inception in 2016, PT Telmark Integrasi Indonesia—a proud subsidiary of Quiros Networks—has rapidly emerged as one of the most dynamic Business Process Outsourcing (BPO) firms in the country. By merging cutting-edge technology, integrated systems, and dedicated professionals, the company delivers comprehensive, end-to-end outsourcing solutions. These tailored services empower businesses to optimize operational efficiency while freeing up internal resources to focus on core growth strategies and market expansion.
As the organization continues its upward trajectory, exciting career opportunities have opened up for driven professionals eager to make an impact in the financial and customer service sectors. If you possess a strong work ethic and a desire to thrive in a fast-paced environment, consider joining the Yogyakarta team.
## Current Job Openings at PT Telmark Integrasi Indonesia
The company is actively seeking talented individuals to fill key roles within its collection and recovery division. Review the detailed job descriptions, responsibilities, and prerequisites below to find the position that best matches your professional background.
1. Team Leader Desk Collection
Are you a natural motivator with a proven track record in financial recovery? The Team Leader position requires a strategic thinker capable of guiding a team toward ambitious financial targets while fostering professional development.
Key Responsibilities
* Leadership & Strategy: Spearhead team operations to consistently achieve and exceed designated collection targets.
* Coordination: Oversee and synchronize all daily activities across the Desk Collection department.
* Staff Development: Conduct regular performance monitoring, constructive mentoring, and targeted coaching for all agents.
* Performance Reporting: Compile comprehensive reports detailing team milestones, productivity metrics, and collection achievements.
Candidate Requirements
* Education: Minimum Diploma (D3) or Bachelor’s Degree (S1) from an accredited institution.
* Experience: At least 1 year of hands-on experience as a Collection Team Leader, preferably within the FinTech or banking sectors.
* Specialized Skills: Demonstrated expertise in handling late-stage collections and loan recovery processes.
* Technical Proficiency: Strong command of Microsoft Office applications, with an advanced aptitude for Microsoft Excel.
* Soft Skills: Exceptional interpersonal communication and robust analytical problem-solving abilities.
* Location: Must be willing to work on-site in Yogyakarta, with local residents given top priority.
2. Agent Desk Collection
If you excel at interpersonal communication, negotiation, and customer advocacy, the Agent Desk Collection role offers a fantastic platform to showcase your talents and advance your career in financial services.
Key Responsibilities
* Outbound Engagement: Contact clients via telephone and digital messaging to secure pending loan repayments.
* Customer Support: Address client inquiries professionally regarding available payment methods and the structured recovery process.
* Policy Education: Deliver clear, accurate details concerning payment guidelines, terms, and conditions.
* Data Analysis: Review payment trends to provide educational insights and guidance to customers experiencing financial delays.
* Solution Provision: Negotiate and offer viable, mutually beneficial resolution plans for repayment and refund scenarios.
Candidate Requirements
* Education: Minimum High School diploma (SMA/SMK) or equivalent.
* Core Competencies: Polished communication skills paired with persuasive negotiation tactics.
* Analytical Aptitude: Strong problem-solving abilities and comfort working in a high-pressure, target-driven environment.
* Technical Literacy: Comfortable operating standard computer hardware and customer relationship software.
* Experience: A minimum of 3 months of practical experience working as a desk collection agent.
## How to Apply
Ready to take the next step in your professional journey and contribute to a leading BPO innovator? Qualified candidates who meet the specified criteria are encouraged to submit their updated curriculum vitae (CV) directly to the recruitment team via email at [email protected]. Seize this opportunity to elevate your career with a forward-thinking industry leader today.