# Unlock Your Career with PT Infomedia Nusantara: Call Center Agent Opening in Semarang
Stepping into a dynamic career with a trusted industry leader often starts with seizing the right opportunity. If you possess a passion for communication and a drive to deliver exceptional customer experiences, PT Infomedia Nusantara—a prominent subsidiary of the Telkom Group—is opening its doors for talented professionals to join its growing team in Semarang.
## A Legacy of Excellence: Understanding PT Infomedia Nusantara
Established as a pioneer in information services, PT Infomedia Nusantara has evolved far beyond its origins in directory publishing. Today, as an integral part of the Telkom Group with majority ownership by PT Telkom Indonesia and Multimedia Nusantara, the company stands at the forefront of customer management and digital media solutions. Built on three robust business pillars, Infomedia continually adapts to modern market demands, making it a prestigious workplace for ambitious job seekers looking to build a stable and rewarding corporate career.
## Current Career Opportunity: Call Center Agent (Semarang Placement)
Infomedia Nusantara is currently seeking motivated individuals to fill the Call Center Agent position. In this vital role, you will serve as the primary voice of the company, bridging the gap between valued customers and efficient solutions.
Core Responsibilities
* Information Delivery: Provide accurate, prompt, and comprehensive details regarding various customer inquiries.
* Problem Resolution: Handle and resolve customer complaints with empathy, professionalism, and efficiency to ensure maximum satisfaction.
* Service Excellence: Uphold company standards while ensuring every customer interaction meets high-quality benchmarks.
Candidate Qualifications
To ensure a seamless fit for this dynamic environment, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree from a State University (PTN) with a minimum GPA of 2.75, or from a Private University (PTS) with a minimum GPA of 3.00.
* Age Limit: Maximum 30 years old (open to both male and female applicants).
* Communication Skills: Possess exceptional verbal communication skills that are clear, articulate, and easily understood by diverse audiences.
* Team Collaboration: Proven ability to work harmoniously and productively within a team.
* Technical Proficiency: Comfortable operating computers and navigating digital tools efficiently.
* Multitasking: Capable of handling multiple tasks simultaneously in a fast-paced environment.
* Flexibility: Willing and able to work according to a shifting schedule.
* Language Proficiency: Basic command of the English language.
* Work Location: Semarang.
## Why Build Your Future with Infomedia Nusantara?
Joining the Telkom Group ecosystem means more than just securing a job; it opens doors to continuous professional growth, structured training programs, and invaluable corporate experience. If you meet the qualifications and are eager to make an impact in the customer service sector, prepare your updated resume and apply today to kickstart your professional journey in Semarang.