# Career Opportunities at PT Daikin Airconditioning Indonesia: Join Our Service Administration Team
Established in June 2012, PT Daikin Airconditioning Indonesia stands as a cornerstone of the global Daikin network, committed to delivering world-class climate control solutions tailored to the diverse needs of the Indonesian market. With a robust footprint spanning 12 strategic branch offices—including Tangerang, Bekasi, Bandung, Semarang, Yogyakarta, Surabaya, Denpasar, Makassar, Palembang, Pekanbaru, Medan, and Manado—our organization supports an extensive network of over 1,200 dealers and 500 service points nationwide. As we continue to grow, we are seeking a dedicated professional to join our team as a Service Admin.
## Role Overview: Service Admin
The Service Admin plays a vital role in maintaining the high standards of our after-sales support. This position is responsible for the seamless flow of administrative processes that keep our service operations running efficiently, ensuring that every customer interaction meets the Daikin standard of excellence.
Key Responsibilities
* Administrative Oversight: Managing and monitoring daily service and after-sales activities.
* Documentation Management: Ensuring all service-related data and documentation are accurate, complete, and up-to-date.
* Professional Coordination: Serving as the primary point of contact between field technicians, customers, dealers, service partners, and other relevant stakeholders.
* Data Integrity: Inputting, tracking, and updating service records within our internal systems.
* Reporting: Preparing periodic administrative and performance reports to assist management in tracking operational efficiency.
* Operational Support: Providing comprehensive administrative support to the Service Department to ensure daily workflow continuity.
## Candidate Requirements
To excel in this position, candidates should possess strong organizational skills and a proactive approach to problem-solving. We are looking for individuals who align with the following criteria:
* Educational Background: Minimum Diploma (D3) or Bachelor’s degree (S1) in any major.
* Experience: Previous experience in administration, customer service, or after-sales support is highly preferred.
* Technical Skills: Proficiency in Microsoft Office Suite, with an advanced command of Microsoft Excel.
* Professional Attributes: Exceptional attention to detail, strong administrative capabilities, and clear communication skills.
* Soft Skills: Ability to thrive both as an independent contributor and as a collaborative team player.
* Operational Excellence: Demonstrated talent for coordination and effective resolution of day-to-day service challenges.
## How to Apply
If you are eager to advance your career with a global leader in air conditioning technology, we invite you to submit your updated curriculum vitae via email.
* Submission Email: [email protected]
* Email Subject Line: Service Admin – Jakarta
Please note that only shortlisted candidates will be contacted for the interview stage.
## A Note on Recruitment Security
PT Daikin Airconditioning Indonesia strictly adheres to transparent and ethical hiring practices. We advise all applicants to remain vigilant against fraudulent recruitment activities. Please be aware that the entire recruitment process at Daikin is completely free of charge, and we never request payment from candidates at any stage of the application or selection process.